It’s widely recognised that conflict in the workplace has a negative effect on morale and productivity. It also affects the health and wellbeing of the workforce. Inevitably, these factors undermine an organisation’s ability to deliver its goals and objectives.

And let’s not kid ourselves, it’s been around for a while. After the last recession in 2008 a lot of jobs were cut but, the fact is, the work was still there, and someone had to do it. Even I can remember the demands changing. Doing more in less time or for the same money.

Is it the responsibility of managers to adapt their communication style to suit individual employees?

Of course, it is!

Is it the responsibility of employees to adapt to their managers’ communication styles?

There are all sorts of barriers to effective communication, which I covered in an earlier blog post you can read here. A crucial element in this is finding out what might be stopping you from listening to others.

Soft Skills can be defined as the behavioural, social and communication skills which are essential to modern-day life. Listening to others, getting along with our workmates and being adaptable in the face of change.

Behind everything we do, there is a ‘why’ that drives the actions forward. Here is mine…Why I want to help created positive and understanding workplaces

Naturally, we read the clues without even knowing. When the words and body language, tone and everything else is aligned we don’t even think about it. It’s when something doesn’t ‘feel’ quite right we get confused

People skills is not something we learn at school. Yet these are important skills to help you communicate effectively and get on with people around you. Especially those you don’t seem to get on so well. Read the first part of People Skills article to get you started

Communication is not about talking. It is more about listening. And this is often the problem. There isn’t just one barrier that can stop you from listening and therefore communicating effectively.